Critter Caretakers Pet Services | Award-Winning Pet Services in Arizona

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about us

We Love to Take Care of Your Pets

We offer the best pet services in your home for maximum convenience and total peace of mind. Covering Phoenix and both the East & West Valleys, we are a family-run business owned by Liza & Tony Bacon, two ex-cops from London. Our core service is Pet Sitting / Dog Walking, we also offer an increasing range of pet-related services either directly or through verified partners, and also research and recommend excellent online products & services.

Ex-Cop Owners

Pet Care 24/7

Multiple Awards

Products & Services

SOME OF OUR AWARDS

Best of Mesa Pet Services & Homes Services 2020

Our Most Popular Services

What We Offer Your Pet Family

Some of the services we offer directly to our clients. All sitters fully insured, bonded and background checked to the highest level.

Some Awesome Facts About Our Business

Learn More

120

Years In Business

12500

happy clients

260

Pet Sitters

100

Best Of Mesa Awards

benefits

Why Choose Our Pet Care Company?

Ex-Cop Owners = Total Peace of Mind For You

Liza & Tony are ex-cops in the Metropolitan Police in London for a combined 45yrs. You can trust them to provide services with honesty & integrity.

We Do The Research So You Don't Have To

You can trust us to not only provide a great service but also refer you to other businesses, both online & offline, who also offer outstanding levels of client care

Money-Back Satisfaction Guarantee

For the services we provide directly, we know that you will be happy with our service. If for any reason you are not 100% happy you get a full refund for that service

No Fines Or Fees For Established Clients

For direct services such as pet sitting and dog walking, we become an established client after just three schedules and never pay any fines or fees for cancelations ever again!

testimonials

5-Star Critter Caretaker Reviews

We love looking after your pets. We are animal-lovers who will go the extra mile to provide you, and them, with the service you deserve.

Read all of our 5-STAR GOOGLE REVIEWS here

Google Rating

5.0

Critter Caretakers Pet Services

5.0

Pamela Miller

20:52 09 Jan 22

I cannot say enough good things about this business and the owners. They are very quick to respond to my inquiries and have always been able to fit me into their schedule even with very little notice. I feel they treat your fur babies as their own. What sets them apart from services I have used in the past are their detailed visit summaries. It is reassuring when I am hundreds or thousands of miles away to get a summary of the daily visit with pictures - it is often the best part of my day and also relieves my mind to see they are being looked after so competently and reliably.

Mary Fritsch

23:12 03 Jan 22

Sam was excellent provided extremely loving care beyond expectation, I would have them care for my fur babies again and again, she even checked in to make sure I arrived home so they would be cared for if my flight was cancelled

lynn “Lynn Marie” marie

13:56 14 Dec 21

Had a great experience with CC. They are very professional and organized. It was a nice change for me to have the agency send a prescreened sitter who could accommodate my needs.rather than scrolling through pages of potential sitters on other websites...which is just exhausting and overwhelming.My sitter, Bonnie, took excellent care of my pets and my home. I had daily detailed updates on how each of my 4 pets was doing. She sent me an update each evening letting me know she had arrived, which is much appreciated.I highly recommend CC if you want peace of mind that your pets are in good hands while you're away!.

Patricia Reeder

14:56 28 Nov 21

I have used other Pet sitting services in the past, but was having trouble finding a sitter, you cannot talk to a person or have to pay a fee to search. Not with Critter Caretakers. I was immediately invited to chat online with Tony and then a phone call for the details. Karen is the best sitter ever, you can tell she loves animals. Our cats were happy and well cared for, just as if we were home. I liked the daily texts and pics. Will use Critter caretakers again and Karen is our go to choice.

Kathy Skinner

01:49 28 Jul 21

Critter Caretakers is simply wonderful! They took care of my 8 cats and fish tank for 7 days - no easy task! From the office staff to my caretaker (Betty), everyone was very professional and responsive. I am very impressed with the company. Betty was knowledgeable about cats, and most of my kitties warmed up to her quickly. I got updates and photos everyday, which gave me peace of mind. I highly recommend this organization to anyone who wants quality care for their non-human family members.

frtomk

20:34 25 Jun 21

A huge relief it was to leave on our first post-Covid vacation and have our sitter there for us. She was amazing, responds to texts within minutes and was amazingly patient with our dog. A HUGE thank you to Karen.

Ashley Malinkey

22:52 15 Jun 21

Monique Rieder

13:11 13 Jun 21

Hello, I used to have friends/family stay at my house to watch my Daisy and Jaxon. I prefer that my kids remain in their comfortable and familiar surroundings in lieu of outside pet kennels when I'm on travel. Critter Caretakers have been my outstanding partner caring for my kids. My experience from speaking with Liza and Tony initially to receiving updates and photos from an amazing sitter have been exceptional and fun to read. When I arrived home from travel, Daisy and Jaxon greeted me and as their Mom, I could tell they were much loved and well fed. I highly recommend Critter Caretakers if you are seeking a reliable and comparable replacement of you to watch over your kids. Thank you, Liza and Tony. You are my official partner as you have earned my trust in watching over my kids whenever I am away from home. Monique Rieder

JAN SAWICKY

22:18 07 Jun 21

Excellent customer service - Caretaker did everything this company stated they would do. Definitely will be using this service again!!! Well worth it and the price is very reasonable.

Darci Gunthner

17:15 07 Jun 21

First experience using a pet sitter and it was perfect. Daily updates really put us at ease about how the pets were doing. Dogs, cats, bunnies and tortoise were all well taken care of.

Shannon Rothwell

03:18 24 May 21

Can’t say enough about the Critter Caretakers team!! They are so wonderful to your fur-babies! Time, attention, snuggles, love and the reports after each visit! This team is simply the BEST!!

Constance Sellers

23:47 14 May 21

Critter caretakers has been a major help for me and my pets since 2014! They are always responsive and communicative, and I always feel safe leaving my animals in their care. From Mesa to Tempe, they have helped me in both places I’ve lived in the valley. Love them!

Shawnna Carr

19:04 11 Apr 21

I was hesitant at first to have someone staying in my home while I was out of town but I didn’t want my babies in a kennel. Tony was wonderful, we had a meeting prior to him watching my pups and I felt comfortable knowing that the dogs would be in good hands. I wasn’t disappointed, Tony sent photos and gave updates several times a day, it made me feel like I was still there. I had a wonderful vacation, I will definitely use them again!

Aleisha Yanagawa

19:22 13 Jan 21

This company is amazing!!! We were taking a last minute trip and had to scramble for a dog sitter for our 2 puppies. Spoke with Liza, the owner, who was extremely helpful and put me at ease that the dogs would be taken care of. Betty came to the house and watched our puppies, she was incredible! Sent me pictures and updates all along the way, she really loved being with the dogs. On our road trip back we got a flat tire and ended up getting back several hours after we were expected. Called Betty and she came back to the house to let the dogs out, no questions asked. Liza even called to check in and make sure we made it back home safely. Amazing company, amazing people! Thank you so much for everything!!!!

Makayla Iden

02:55 07 Jan 21

Amazing company! Our pet sitter, Bonnie, would sent us updates and photos each visit, which was lovely. She followed our instructions and would play with our kitties each visit which was great because they have tons of energy. We could tell our cats were very happy and playful with her. We thank you very much and we really appreciate it!

Paula Weirather

17:45 04 Dec 20

Bonnie was wonderful with my 3 cats and little dog. One cat and the dog have serious medical conditions which require special food and medications 2x a day. I was stressing before my trip about that, as well as the feeding logistics. Critter Caretakers made sure they sent someone who is well experienced with all aspects of their needs. Communication was excellent before, during and after my travel. Very happy with the owners of this company and their service.

Nayeli Lee

23:38 01 Dec 20

Kris Heidecke

02:04 01 Dec 20

Critter Care takers are wonderful pet sitters! They are carrying towards my 3 fur babies, professional and very informative on visit follow up reports. I would strongly recommend them. Kathy is great! She’s watched ours the last two times and always does an awesome job. 😊

Melissa Galt

23:55 25 Oct 20

Outstanding experience with my very shy petite housemate, Tiny Cat. She actually came out for the sitter at about day 4 which was a very big deal. Everyday following I got a fantastic round of photos of her playing and ambling about which is all I need for peace of mind. Thank you so much.

Tina Wixom

16:15 19 Oct 20

Amazing pet service! I was able to share extensive information about our special needs pets and the no cost meet & greet made us and our pets comfortable with the level of care they would be getting. We spoke with both owners and two pet sitters (Sam & Kathy) and everyone was professional and genuinely concerned about our pets and home care while we were away. We will definitely use Critter Caretakers Pet Service for our next trip!

Blake Rawlings

01:03 14 Oct 20

These guys are amazing. For a family who treats our dogs like they are our children, this service was perfect.

Alyssa S

03:37 12 Oct 20

Critter Caretakers has been a lifesaving service for me. My cat who has kidney disease became sick just before I was about to leave for vacation. I was preparing to cancel my trip to stay home and care for her when I found Critter Caretakers. I learned that they would be able to administer the fluids my cat needed to stay well while I was away. Liza was able to get me set up last-minute as a special case so I would not have to delay my flight. It was obvious that she and the 2 caregivers she assigned to me, Bonnie and Betty, care so much for animals. They listened to my needs, were flexible, and were just as attentive to my animals as I hoped they would be. I received a daily report with pictures of my cats while I was on vacation which really put my mind at ease. A few weeks later I needed help again and have already used the service again, this time receiving assistance from Dale. Dale was also extremely professional, attentive, and caring toward my cats. I will definitely be using this wonderful service again and again, and will continue recommending them to friends!

Jennifer Dutcher

23:41 30 Sep 20

I loved the service I received with Critter Caretakers Pet Service. I had a family emergency that required me to be out of town for a month. Tony, the owner took care of my two cats just like they were his own. They provided me with daily updates and pictures of my two babies. He made me feel wonderful that they were in great hands while I was gone. I would recommend this company to anyone. Thank you so very much Tony and Liza, you were both there for my boys in my time of need, I cant thank you enough!

PJ “Mysticat” Miller

18:54 21 Aug 20

Tony looked after my two cats for several days in a row. He spent all of the 45 minutes of a regular appointment cleaning up after the cats, feeding them and generally taking excellent care of my babies. He didn't short the time he was paid for in any way. I am grateful for his extraordinary care of my cats and would recommend Critter Caretakers for anyone needing pet care!

michele burrell

04:00 12 Aug 20

I was sent pictures everyday with a summary of the visit. My dogs looked so happy with every picture. I felt very comfortable with Randi and will definitely use their service again.

Carol Murray

03:07 31 Jul 20

Tony & Liza are wonderful! They treated our girl like their own, kept us posted on how she was doing and gave us the peace of mind in knowing that she was being well cared for. I highly recommend them and will certainly use their services in the future.

tasha rube

02:46 30 Jul 20

Tony and Liza are the best providers anyone can ask for. They are always reliable, and arrive when they say they will. My dogs are so much happier when I get home after a days visit with Critter Caretakers Pet Service. Tony and Liza are the most honest and helpful down to earth people...the only ones who I truly trust with my dogs.

Stacey Cosgrove

20:19 08 Jan 20

I highly recommend Critter Caretakers!!One year after a horrible experience with another local pet sitter, I finally worked up the courage to call Critter Caretakers regarding my possible need for pet sitting services. I immediately felt comforted by Liza, who made it very clear to me that she is genuinely an animal lover. This is not just a means of income for her. In the end, she and Tony have restored my faith in pet sitters.After a few meet and greets with Liza and Tony (not just one, because I was not yet over the last experience) we scheduled them to care for our 2 pups for a week. When we left for vacation, I was okay on the outside, but on the inside, I was a mess for at least the first couple of days. Well, I got over that!!! The amount of care and attention that our pups (and our home) received was wonderful! Tony and Liza sent us updates and photos numerous times each day, and were always quick to respond when we reached out to them. They carried out the visit schedule that we agreed to in advance and never skimped on the amount of time they spent with our pups.Please do not trust your pets with just anyone. Trust your pets with Critter Caretakers.

B P

16:04 19 Dec 19

Critter Caretakers is a great company and Tony and Liza are the best. It makes going on vacation or traveling for any reason much more enjoyable knowing that your pets are safe and well cared for. Tony and Liza did a fantastic job at our house with our two weird cats and I love that we get a daily report with photos and everything. We will be using them every time we travel!

Linda Taormina

19:42 06 Dec 19

I would highly recommend Critter Caretakers! Tony was just great! He not only took care of Gracie, but he played & snuggled with her. We got daily updates & pictures. Would definitely use their service again.👍🏻

George england

04:19 17 Nov 19

I can't say enough about these guys!! They are the BEST!!! We had them check on our cat while we were away for the summer. They came in daily and and took the time making sure our cat had plenty of attention and love. They truly love their job and it shows. I'm so happy that I found them and will be using them again and again.

Gerard Zimmermann

11:59 09 Mar 19

Absolutely the best pt sitting service.. Nicole and Dale are great and our kitty babies love them. Going away is stressful when you have pets that you love...but knowing they are in great hands and with people who care and are animal lovers takes that stress away. You get daily pictures and updates which is really nice..From Vanessa and I... Thank you Critter Caretakers and thank you Nicole and Dale who have taken care of our fur babies. You are the BEST

Tina Rotier

21:43 05 Jul 18

I can't say enough on how happy I am with Critter Caretakers and the love they gave my beloved cat Ellie while we were away. I received daily updates, photos and even a video here and there. I felt very comfortable with staff and loved how quickly they returned my initial emails researching their care programs. We will use them again and again and again. Thank you!!!

J C

23:15 02 Jul 18

We had very good experiences with this company. Dawn is timely and thorough in her responses. Kathy was the main person who took care of our dog and did a great job! We knew she was very well taken care of while we were gone. Thank you!

Angela Smith

00:25 26 May 18

I adore Critter Caretakers Pet Sitting! As a nurse who works 13 hour days, I had difficulty making sure that my pets were secure and happy while I was out of the house. Yvonne my daily pet sitter was amazing! I was a client for over 2 years with them, and they took great care of my fur babies. I always received a text telling me how the dogs' days went, and who wanted the most attention that day. My dogs ranged from senior citizen dogs on hospice to a young Pitt Bull. Always gracious and kind, the crew for Critter Caretakers truly cared for my animals like they were family. They kept my home secure and even when the animals had accidents they cleaned up the problem and made sure the dogs were happy and clean when they left. I would not hesitate to use them for all and any pet sitting needs!

paco Ruiz

08:26 10 Dec 17

kevin ferrera

18:15 01 Sep 17

Rick Olson

17:01 17 Jul 17

Dawn & Nikki are fantastic. My wife and i spent a week in Jamaica in March and they took care of our 2 dogs the entire time. They both went above and beyond by checking the mail & wrote a detailed diary everyday we were gone. Dont waste your time calling anyone else!

Laura Sedberry

03:22 13 Jan 17

Randi took excellent care of our kitties. We received texts with pictures and updates every day. Our babies got everything they needed and lots of love. We will definitely be using Critter Caretakers again!

Suzanne Charles

03:57 10 Jun 16

I have used Critter Caretakers twice since moving to the area last March and just requested Melissa our caretaker again for next week. Melissa is fantastic and Dawn is always very friendly and helpful. Our cats love Melissa and I know they are in good hands from all the pictures and messages she sends every day! Such a relief to know that they are in their own home with a caring person and someone to watch over them and our home! Thank you so much Melissa and Critter Caretakers!

Sabrina Harwell

21:16 01 Mar 16

Wonderful company, wonderful staff! I always recommend them!

Julie Gunderson

20:47 18 Jan 16

Our pet sitter Ashley did an outstanding job! The daily updates and photos she sent let us know that our three pups were being well taken care of. I would definitely recommend Dawn's to anyone looking for trustworthy, responsible and kind people to look after their pets and homes while they are gone.

Janet Faubion

17:47 16 Nov 15

We recently had the opportunity to contract with Critter Caretakers Pet Sitting to watch our sweet kitty for an extended period of time. During my first conversation with Dawn, I knew that this business was different from all of the others others and truly professional and caring. We were gone for about 3 weeks and needed to know that our sweet pet and home would be in good hands. We had two wonderful sitters who alternated in our pet's care. They were professional, caring, kind and loving toward our girl. They kept in touch with us daily and when a concern came up, got our permission and took our girl to the vet to get her treatment. We talked with our kitty one evening which was fun for us and for her and very reassuring! It was so good to hear her meows of happiness. We would not hesitate to recommend this service to anyone needing reliable and loving pet and home care. We had no worries about our home and full trust in their watchful eyes over our kitty and our home. We were able to enjoy our trip knowing that caring professionals were taking care of the home front. We also had detailed notes of each visit and daily text photos and messages which were so helpful and reassuring. They brought in our mail, took care of our trash and recycling, and ensured that our lights were turned on and off. Feel free to call Dawn for our number if you have any questions or would like our personal recommendation for your pet. We were brand new to this area and so grateful to have found Critter Caretakers Pet Sitting. We believe that they are the best!

Kim Cox

05:12 21 Oct 15

Dawn, Melissa and Nicole have been wonderful to deal with and have taken such good care of my two cats! I love the way they text me everyday with a photo of my cats to let me know how they are doing. They also write notes for each day describing exactly what they did on their daily visits! I would HIGHLY recommend them to anyone who wants their fur kids taken good care of while they are gone!

Stephanie Carver (Retrosideshow)

00:15 28 Jan 14

I have used Critter Caretakers Pet Sitting services several times to look after my pug, cat, and two pet rats while I have been away. I have been absolutely amazed at the outstanding care that all of my pets have received every time. Dawn, the owner, and Melissa, our pet caretaker, are both very friendly, professional, and have a love for animals that is evident in their superior service. It is wonderful to travel and to know that all of my animals are staying in the comfort of their home, and being taken care of by a team that is compassionate about animals. Each time I'm away, I get text messages and photos of my animals to let me know how they are doing, which is a great treat. Also, Melissa writes detailed notes about each visit, which are left for me when I return home, so I am informed about what happened while I was away. If you need professional, high quality, compassionate, worry-free pet sitting services, I highly recommend CCPS!

Paul Tolaini

22:57 12 Nov 13

We have been using Dawn and Melissa for almost a year now and have always found them to be excellent at looking after our pack. We use them for regular weekly sitting and as well for in-home stays when we travel. We know we can trust that they are in great hands and I know our pack loves them too! Cant say enough good things!

Tracey Taylor

13:12 17 Oct 13

I was pleased with the services I received from Dawn of Critter Caretakers. The proof is in the pudding: 1) My kitty-cat was totally relaxed and content when I got home from my two-week vacation, 2) I am calling her again to take care of my cat while I'm out of town. I liked how Dawn left daily dairies of her interactions and observations of my cat. Yes, I would recommend Critter Caretakers to anyone without hesitation.

Kelly Webb

16:44 13 Sep 13

I've been using Dawn at Critter Caretakers for about a year. She is very professional and very caring. She came to my house to meet my labs and they both really liked her. She wrote down notes I gave her and didn't need to go over any details with her again. She is always in communication with me whether it's email or her sending me a text when she is visiting with the dogs. She doesn't even mind having to towel off the dogs when they go in the pool during her visits!She is also very cautious and makes sure doors are locked and things are left in the same manner and always has en eye out for her clients.Her detailed notes after visits are very helpful and you can tell how much fun she has with the animals and how much she cares about them. I've had her over for daily visits as well as stay overnight. I would highly recommend Dawn to anyone looking for quality service!

Judith Bowman

14:52 07 Aug 13

We have used Critter Caretakers since we moved to Arizona and can not be happier. Dawn is trustworthy, reliable, friendly and loves animals. We always know our pets will be taken looked after with the utmost care and love. We highly recommend her for anyone who wants the best for their pets.

Chris Hallgren

17:01 05 Aug 13

Joyce DiPastena

19:57 03 Aug 13

I can't begin to express how happy I am with Critter Caretakers! Dawn and Christine took the time to come over and meet my cats and thoroughly explain their policies before I left on vacation. My cats can be very finicky about strangers, especially my Maine Coon. I've had cat sitters who said they never saw him the entire time they came in and only knew he was eating because his food always disappeared. But he and my other cat came right out to meet Dawn and Christine and made friends with them from the start. I was gone 11days and Christine and Dawn took turns sending me daily emails with pictures of my kitties. Such contact is tremendously reassuring when you are away from the pets you love. In addition to simply feeding and cleaning litter boxes, they took time to play with my kitties and also left detailed daily notes summarizing each of their visits. I think Clio (my tabby) has spent the morning today looking for Dawn and wondering why she hasn't come to play. (Apparently my "play" attempts don't measure up. LOL!)Thank you, Critter Caretakers! You are my "go to" pet sitters from here on out.

Linda Mayer

13:33 02 Aug 13

This was our first time using Dawn with Critter Caretakers and boy were we impressed! We have 4 cats & 3 dogs plus a stray that we feed, she took such good care of all of them. From the first meeting I could see she was very professional and really loved her job. She sent us text & pictures daily plus left a nicely detailed diary of their daily antics too! I really feel lucky to have found Dawn as I have used a few other companies in the past and none can stand up to her expertise! It's such a good feeling to be able to go on a vacation knowing I don't have to worry about our fur kids. I will be using her for all our travels in the future. Thanks Dawn you are #1 in my book!

Melissa Linner

02:35 02 Aug 13

My husband and I have always left our pets with family members because we don't trust just anyone to the care of our pets. When my mother passed away, all of our family members including ourselves had to travel out of state. We chose to use Dawn and we could not have been happier. She sent text messages and adorable pictures of our pets to let us know that they were o.k. Upon our return home we found 4 (yes I said 4) schnauzers that were happy, with no stress, and no destruction to our house. I would highly recommend Critter Caretakers Pet Sitting for your pet sitting needs. You can travel feeling relieved that your pets are in good hands. Thanks Dawn.

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Facebook Rating

5.0

Critter Caretakers

Home-Based Services

Verified Partners

Online Services

We Love to Take Care of Your Pets

Ex-Cop Owners

Pet Care 24/7

Multiple Awards

Products & Services

What We Offer Your Pet Family

Pet Sitting

Dog Walking

Yard Sanitizing

Some Awesome Facts About Our Business

Years In Business

happy clients

Pet Sitters

Best Of Mesa Awards

Why Choose Our Pet Care Company?

Ex-Cop Owners = Total Peace of Mind For You

We Do The Research So You Don't Have To

Money-Back Satisfaction Guarantee

No Fines Or Fees For Established Clients

5-Star Critter Caretaker Reviews

Got Questions? Call Liza!

+1 (480) 553 0105

Our Service Area - Arizona

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