Although we have an ongoing recruitment process, we do not add sitters to our team lightly. They have to be animal lovers, experienced in a professional animal-related job for a number of years, have an amazing can-do attitude and also be genuinely nice, caring people.

Having recruited a number of sitters in to the team now, experience shows that we need to sift at least 75 resumes to find a candidate to interview. Then only one in five are selected after interview.

Be wary of businesses who cannot quote you figures like ours. Our standards are high as we know you want to trust us to put trustworthy sitters in to your home to look after your pets whilst you are away. We take that responsibility very seriously and we are proud that we have an exceptional team of sitters who carry our award winning reputation on their shoulders in every home they go in to.

“When Only the Best is Good Enough”

We carry out a National Criminal Background Check and Sex Offender Check showing felonies, misdemeanors, sex offenses and more at the state and county level. We also obtain results from OFAC, OIG, and terrorist watch-lists.

We use SentryLink to process these checks who, since 2001, have been leaders in provided background checks and employment screening for companies and consumers around the country.

Includes commercial general liability coverage:

• $1,000,000 per occurrence, up to $2,000,000 annually for bodily injury, property damage, personal injury, advertising injury, products, and completed operations
• $100,000 annually for damage to premises rented to you
• $15,000 per occurrence, up to $30,000 annually for pets lost, stolen, injured, or killed in your care
• $1,000 per occurrence, up to $5,000 annually for vet expenses regardless of negligence
• $2,000 annually for lost keys and re-keying of customers homes 
• $5,000 annually for medical expenses

Critter Caretakers use Pet Sitters Associates who offer membership benefits that include pet business insurance administered by RPS Eau Claire and underwritten by an AM Best rated: A (Excellent) Insurance Company.

We use Tokio Marine HCC  a trusted, leading specialty insurance group with offices in the United States, the United Kingdom, Spain and Ireland, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance.