• Rover.com is an international service with a very limited recruitment process – they used to boast only signing up one in five applicants as the other four were not deemed suitable. At Critter Caretakers we go through between 75-100 before we send a detailed questionnaire, then one in ten get an interview, then one in three get a ‘job offer’. I cannot imagine having to work with one in every five resumes I see.
• Don’t take my word for it, have a look at SiteJabber.com. From their About Us section; “Sitejabber is the leading destination for customer ratings and reviews of businesses. Consumers find ratings and read reviews to ensure they buy from the best companies. Consumers can also get answers to questions from other customers and the business itself. After a purchase, consumers can leave their own feedback and get help resolving any issues that might arise.”
• As you can see by clicking HERE “Rover has a consumer rating of 1.35 stars from 251 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Rover most frequently mention pet sitter, customer service and next day problems.”
• We are not saying that all sitters on Rover.com and other similar websites are bad. We are saying that we have never had a review lower than 5 Stars, our recruitment process is far more vigorous than any other provider that we know, we have won many awards over many years and that we as owners are reliable, trustworthy, will be there for you if any issues arise and will act with nothing less than 100% integrity. We know there are some great sitters out there, and one or two of these worked for Rover for a while when they left us due to them relocating. The difficulty is in finding the good ones when they all sound great at the Meet and Greet, and you don’t truly know who is in your home until you are gone, by which time it is too late, with very little or no support from Rover themselves.
• Yes, you will save money with Rover.com and similar international databases and service providers, but will you have total peace of mind? You only save money until something goes wrong, then the return flight, the medical fees, the scramble to find another sitter without meeting them, the pain and worry of an injured, ill or lost dogs just isn’t worth the pennies you saved.

• The hobbyist is usually a well-meaning local person who thought Pet Sitting Would be an easy way to make some extra money. They will not be inured, bonded nor will they be background checked, unless you do this yourself. Do you have a secondary plan should they not turn up? Do they have resilience with a team around them should they have a genuine emergency and not be able to visit your pets? How well do you really know them considering you are trusting them with not only the health and wellbeing of your pets but also the security of you home?
• We occasionally lose clients to 13 year old girls whose parents insist are responsible as they have had a pet for 2 minutes. This option is really cheap, until something goes wrong. Illness or injury to your pet? What will this child do? Can they drive them to the vet? Nope, you will now be reliable upon their uninsured parents to do right by you. Will they turn up, will they stay for long, will they snoop around, will they take or damage something. They are too young for insurance and bonding and again, do you really want a 13 year old to be responsible for the health and wellbeing of your pets and also the security of you home?
• Yes, you will save money with local kids or hobbyists, but will you have total peace of mind? You only save money until something goes wrong, then the return flight, the medical fees, the scramble to find another sitter without meeting them, the pain and worry of an injured, ill or lost dog just isn’t worth the pennies you saved.

• We strive to be the best, high-end pet service provider across Arizona.
• Our regular visit time is 45 minute – most pet sitters only offer 30 minutes which work out much more expensive, and often a third less fussing time for your pets.
• We are multi award-winning, year on year since 2013 through community-voted Best of Mesa Awards for Best Pet Services and Best Home Services.
• We have many, many 5 star reviews on Google, Yelp, Facebook and on our website.
• We do not charge our clients hidden fees such as Late Notice Request Fees or Cancelation Fees like many other pet sitting providers.
• We answer our phone 24 hours a day, 7 days a week, 365 days a year.
• No quibble, money-back satisfaction guarantee if we do not address your concerns to your liking.

Try us once, we literarily GUARANTEE you will not be disappointed!

Of course! You get assigned a primary sitter and they will be your go to sitter for every schedule. We may introduce to you a Secondary Sitter should there be any issues with your Primary being able to cover your entire schedule.

Once you have completed your Time to Pet profile and submitted you schedule request (we need all of this to be completed so we can assign the best sitter to you with availability based on your requirements and dates) we then ask you Primary Sitter to reach out and organize a mutually-convenient time to meet. The sitter will be with you for around 30 minutes during which time you and your pets get to meet her, nd also allow your sitter to get to know you and your pets. The information you ave entered on to Time to Pet will form the basis of the meeting to ensure you have everything covered, and the sitter is aware of all of your needs.

Once expectation levels have been set on both sides and the Meet and Greet is completed, you confirm with Liza that you are happy to use Critter Caretakers. Up to this point, no money has been asked of you. Then, at that time, or seven days before the start of your schedule, whichever is sooner, payment becomes due.