Multi Award Winning

Pet Services Provider

Welcome to

Critter Caretakers Pet Services

As the leading, multi award-winning pet services provider in Arizona, Critter Caretakers offer a range of high-end, pet services. We are the largest, fastest growing and most trusted pet service provider across Arizona, with Pet Services in Surprise and surrounding cities in the West Valley, and from Phoenix across to Apache Junction in the East. Our highly experienced team of animal-loving professionals have a positive, can-do attitude providing unrivaled levels of client care which gives you total peace of mind for any of the pet services we provide. Along with our no-quibble money back guarantee,  A+ Better Business Bureau rating and no cancelation fee policy, your search for a pet services business you can trust is finally over.

 

“WHEN ONLY THE BEST IS GOOD ENOUGH”

Cities With Our

Pet Services

Apache Junction

Arrowhead

Chandler

Deer Valley

Gilbert

Glendale

Mesa

Paradise Valley

Peoria

Phoenix

Queen Creek

San Tan Valley

Scottsdale

Sun City

Sun City Grand

Sun City West

Surprise

Tempe

Waddell

 

This list is not exhaustive.
Contact us if your area is not listed, we can probably still help!

Our High-End

Pet Services

Pet Services Available Now

IMG-20190709-WA0017

DOG TRAINING

girl taking photo of dog on street

PET PHOTOGRAPHY

dog massage

DOG MASSAGE

french mastiff driving

PET TAXI

aqaurium clown fish

AQUARIUM SERVICES

Why We Don't Recommend Large Scale Pet Boarding

Pets Are Happiest At Home

Their bed, their yard, their toys. Plus we offer home security with regular visits.

No Disruptions In Routine

When you leave it is stressful enough. Keeping their routine the same helps alleviate some of this anxiety.

Daily Reports & Photos

Updates including a personalized report card and photos after every visit

24/7 Contact

Round the clock contact with owners, daily contact with your sitter

No Hidden Fees For Cuddles Or Treats

Our prices include treats and unlimited cuddles and playtime. Plus the cost of pet sitting is usually very similar to boarding.

No Risk of Disease or Injury From Other Pets

Expensive vaccinations are often needed. Why expose your pets to risk of harm if it could be avoided?

5.0
Based on 26 reviews
5.0
Based on 2 reviews
I adore Critter Caretakers Pet Sitting! As a nurse who works 13 hour days, I had difficulty making sure that my pets were secure and happy while I was out of the house. Yvonne my daily pet sitter was amazing! I was a client for over 2 years with them, and they took great care of my fur babies. I always received a text telling me how the dogs' days went, and who wanted the most attention that day. My dogs ranged from senior citizen dogs on hospice to a young Pitt Bull. Always gracious and kind, the crew for Critter Caretakers truly cared for my animals like they were family. They kept my home secure and even when the animals had accidents they cleaned up the problem and made sure the dogs were happy and clean when they left. I would not hesitate to use them for all and any pet sitting needs!
Angela Smith
Angela Smith
00:25 26 May 18
Randi took excellent care of our kitties. We received texts with pictures and updates every day. Our babies got everything they needed and lots of love. We will definitely be using Critter Caretakers again!
Laura Sedberry
Laura Sedberry
03:22 13 Jan 17
I have used Critter Caretakers twice since moving to the area last March and just requested Melissa our caretaker again for next week. Melissa is fantastic and Dawn is always very friendly and helpful. Our cats love Melissa and I know they are in good hands from all the pictures and messages she sends every day! Such a relief to know that they are in their own home with a caring person and someone to watch over them and our home! Thank you so much Melissa and Critter Caretakers!
Suzanne Charles
Suzanne Charles
03:57 10 Jun 16
This was our first time using Dawn with Critter Caretakers and boy were we impressed! We have 4 cats & 3 dogs plus a stray that we feed, she took such good care of all of them. From the first meeting I could see she was very professional and really loved her job. She sent us text & pictures daily plus left a nicely detailed diary of their daily antics too! I really feel lucky to have found Dawn as I have used a few other companies in the past and none can stand up to her expertise! It's such a good feeling to be able to go on a vacation knowing I don't have to worry about our fur kids. I will be using her for all our travels in the future. Thanks Dawn you are #1 in my book!
Linda Mayer
Linda Mayer
13:33 02 Aug 13
I would highly recommend Critter Caretakers! Tony was just great! He not only took care of Gracie, but he played & snuggled with her. We got daily updates & pictures. Would definitely use their service again.👍🏻
Linda Taormina
Linda Taormina
19:42 06 Dec 19
I highly recommend Critter Caretakers!! One year after a horrible experience with another local pet sitter, I finally worked up the courage to call Critter Caretakers regarding my possible need for pet sitting services. I immediately felt comforted by Liza, who made it very clear to me that she is genuinely an animal lover. This is not just a means of income for her. In the end, she and Tony have restored my faith in pet sitters.After a few meet and greets with Liza and Tony (not just one, because I was not yet over the last experience) we scheduled them to care for our 2 pups for a week. When we left for vacation, I was okay on the outside, but on the inside, I was a mess for at least the first couple of days. Well, I got over that!!! The amount of care and attention that our pups (and our home) received was wonderful! Tony and Liza sent us updates and photos numerous times each day, and were always quick to respond when we reached out to them. They carried out the visit schedule that we agreed to in advance and never skimped on the amount of time they spent with our pups. Please do not trust your pets with just anyone. Trust your pets with Critter Caretakers.
Stacey Cosgrove
Stacey Cosgrove
20:19 08 Jan 20
I was pleased with the services I received from Dawn of Critter Caretakers. The proof is in the pudding: 1) My kitty-cat was totally relaxed and content when I got home from my two-week vacation, 2) I am calling her again to take care of my cat while I'm out of town. I liked how Dawn left daily dairies of her interactions and observations of my cat. Yes, I would recommend Critter Caretakers to anyone without hesitation.
Tracey Taylor
Tracey Taylor
13:12 17 Oct 13
I can't say enough about these guys!! They are the BEST!!! We had them check on our cat while we were away for the summer. They came in daily and and took the time making sure our cat had plenty of attention and love. They truly love their job and it shows. I'm so happy that I found them and will be using them again and again.
George england
George england
04:19 17 Nov 19
paco Ruiz
paco Ruiz
08:26 10 Dec 17
We had very good experiences with this company. Dawn is timely and thorough in her responses. Kathy was the main person who took care of our dog and did a great job! We knew she was very well taken care of while we were gone. Thank you!
J C
J C
23:15 02 Jul 18
If you want someone to love your pet as if it were their own whilst you're away, then here is where you take your fur babies. Thank you for taking such good care of doggo's. Amazing people with massive hearts. x
Nicci Nocci
Nicci Nocci
14:38 15 Nov 19
We have used Critter Caretakers since we moved to Arizona and can not be happier. Dawn is trustworthy, reliable, friendly and loves animals. We always know our pets will be taken looked after with the utmost care and love. We highly recommend her for anyone who wants the best for their pets.
Judith Bowman
Judith Bowman
14:52 07 Aug 13
I can't say enough on how happy I am with Critter Caretakers and the love they gave my beloved cat Ellie while we were away. I received daily updates, photos and even a video here and there. I felt very comfortable with staff and loved how quickly they returned my initial emails researching their care programs. We will use them again and again and again. Thank you!!!
Tina Rotier
Tina Rotier
21:43 05 Jul 18
Critter Caretakers is a great company and Tony and Liza are the best. It makes going on vacation or traveling for any reason much more enjoyable knowing that your pets are safe and well cared for. Tony and Liza did a fantastic job at our house with our two weird cats and I love that we get a daily report with photos and everything. We will be using them every time we travel!
Brian Pace
Brian Pace
16:04 19 Dec 19
Me encantas los animales.
Hadassa Obando
Hadassa Obando
15:00 16 Nov 19
Dawn, Melissa and Nicole have been wonderful to deal with and have taken such good care of my two cats! I love the way they text me everyday with a photo of my cats to let me know how they are doing. They also write notes for each day describing exactly what they did on their daily visits! I would HIGHLY recommend them to anyone who wants their fur kids taken good care of while they are gone!
Kim Cox
Kim Cox
05:12 21 Oct 15
Chris Hallgren
Chris Hallgren
17:01 05 Aug 13
We recently had the opportunity to contract with Critter Caretakers Pet Sitting to watch our sweet kitty for an extended period of time. During my first conversation with Dawn, I knew that this business was different from all of the others others and truly professional and caring. We were gone for about 3 weeks and needed to know that our sweet pet and home would be in good hands. We had two wonderful sitters who alternated in our pet's care. They were professional, caring, kind and loving toward our girl. They kept in touch with us daily and when a concern came up, got our permission and took our girl to the vet to get her treatment. We talked with our kitty one evening which was fun for us and for her and very reassuring! It was so good to hear her meows of happiness. We would not hesitate to recommend this service to anyone needing reliable and loving pet and home care. We had no worries about our home and full trust in their watchful eyes over our kitty and our home. We were able to enjoy our trip knowing that caring professionals were taking care of the home front. We also had detailed notes of each visit and daily text photos and messages which were so helpful and reassuring. They brought in our mail, took care of our trash and recycling, and ensured that our lights were turned on and off. Feel free to call Dawn for our number if you have any questions or would like our personal recommendation for your pet. We were brand new to this area and so grateful to have found Critter Caretakers Pet Sitting. We believe that they are the best!
Janet Faubion
Janet Faubion
17:47 16 Nov 15
I've been using Dawn at Critter Caretakers for about a year. She is very professional and very caring. She came to my house to meet my labs and they both really liked her. She wrote down notes I gave her and didn't need to go over any details with her again. She is always in communication with me whether it's email or her sending me a text when she is visiting with the dogs. She doesn't even mind having to towel off the dogs when they go in the pool during her visits! She is also very cautious and makes sure doors are locked and things are left in the same manner and always has en eye out for her clients. Her detailed notes after visits are very helpful and you can tell how much fun she has with the animals and how much she cares about them. I've had her over for daily visits as well as stay overnight. I would highly recommend Dawn to anyone looking for quality service!
Kelly Webb
Kelly Webb
16:44 13 Sep 13
Wonderful company, wonderful staff! I always recommend them!
Sabrina Harwell
Sabrina Harwell
21:16 01 Mar 16
kevin ferrera
kevin ferrera
18:15 01 Sep 17
I can't begin to express how happy I am with Critter Caretakers! Dawn and Christine took the time to come over and meet my cats and thoroughly explain their policies before I left on vacation. My cats can be very finicky about strangers, especially my Maine Coon. I've had cat sitters who said they never saw him the entire time they came in and only knew he was eating because his food always disappeared. But he and my other cat came right out to meet Dawn and Christine and made friends with them from the start. I was gone 11days and Christine and Dawn took turns sending me daily emails with pictures of my kitties. Such contact is tremendously reassuring when you are away from the pets you love. In addition to simply feeding and cleaning litter boxes, they took time to play with my kitties and also left detailed daily notes summarizing each of their visits. I think Clio (my tabby) has spent the morning today looking for Dawn and wondering why she hasn't come to play. (Apparently my "play" attempts don't measure up. LOL!)Thank you, Critter Caretakers! You are my "go to" pet sitters from here on out.
Joyce DiPastena
Joyce DiPastena
19:57 03 Aug 13
I have used Critter Caretakers Pet Sitting services several times to look after my pug, cat, and two pet rats while I have been away. I have been absolutely amazed at the outstanding care that all of my pets have received every time. Dawn, the owner, and Melissa, our pet caretaker, are both very friendly, professional, and have a love for animals that is evident in their superior service. It is wonderful to travel and to know that all of my animals are staying in the comfort of their home, and being taken care of by a team that is compassionate about animals. Each time I'm away, I get text messages and photos of my animals to let me know how they are doing, which is a great treat. Also, Melissa writes detailed notes about each visit, which are left for me when I return home, so I am informed about what happened while I was away. If you need professional, high quality, compassionate, worry-free pet sitting services, I highly recommend CCPS!
Stephanie Carver
Stephanie Carver
00:15 28 Jan 14
Our pet sitter Ashley did an outstanding job! The daily updates and photos she sent let us know that our three pups were being well taken care of. I would definitely recommend Dawn's to anyone looking for trustworthy, responsible and kind people to look after their pets and homes while they are gone.
Julie Gunderson
Julie Gunderson
20:47 18 Jan 16
Absolutely the best pt sitting service.. Nicole and Dale are great and our kitty babies love them. Going away is stressful when you have pets that you love...but knowing they are in great hands and with people who care and are animal lovers takes that stress away. You get daily pictures and updates which is really nice.. From Vanessa and I... Thank you Critter Caretakers and thank you Nicole and Dale who have taken care of our fur babies. You are the BEST
Gerard Zimmermann
Gerard Zimmermann
11:59 09 Mar 19
Dawn & Nikki are fantastic. My wife and i spent a week in Jamaica in March and they took care of our 2 dogs the entire time. They both went above and beyond by checking the mail & wrote a detailed diary everyday we were gone. Dont waste your time calling anyone else!
Rick Olson
Rick Olson
17:01 17 Jul 17
My husband and I have always left our pets with family members because we don't trust just anyone to the care of our pets. When my mother passed away, all of our family members including ourselves had to travel out of state. We chose to use Dawn and we could not have been happier. She sent text messages and adorable pictures of our pets to let us know that they were o.k. Upon our return home we found 4 (yes I said 4) schnauzers that were happy, with no stress, and no destruction to our house. I would highly recommend Critter Caretakers Pet Sitting for your pet sitting needs. You can travel feeling relieved that your pets are in good hands. Thanks Dawn.
Melissa Linner
Melissa Linner
02:35 02 Aug 13
We have been using Dawn and Melissa for almost a year now and have always found them to be excellent at looking after our pack. We use them for regular weekly sitting and as well for in-home stays when we travel. We know we can trust that they are in great hands and I know our pack loves them too! Cant say enough good things!
Paul Tolaini
Paul Tolaini
22:57 12 Nov 13

Professional Team

High-End Pet Services

We are incredibly proud of our team of who offer award-winning pet services. We go through over 75 resumes for each new member; animal lovers, can-do attitude, trustworthy. We find the best out there so you don’t have to.
We trust them in your home & with your pets so you have complete peace of mind. Fully background check, insured, bonded and genuinely nice people.

Meet The Team
16
Number of Caretakers
667
Active clients on file
757
Most visits one month Dec 19
6072
Visits since April 1st 2019

Tony & Liza

The Proud Owners

LIZA BACON

From Essex, England I completed almost 30 years as a Police Sergeant in the Metropolitan Police. My last role was concerned with the protection of vulnerable young and elderly citizens in my precinct. Animal crazy, I have been involved in animal rescue all my life, with Rottweilers being my passion. We have two rescue dogs; a Rottie called Bear and a Pit-Bull / Rottie cross called Bobbi.

tony and bear rottie
liza and hope mastiff

TONY BACON

I was born and raise in London England. In the past I have worked as a Fitness Instructor, a Clinical Hypnotherapist and I served almost 20 years as a Metropolitan Police Officer, with most of my service on the Youth Engagement Team. I worked with young people in London caught up in knife crime for my last 8 years. I have a beautiful daughter called Rae, and Rae has two dogs; a Pug called Missy and an Australian Shepherd called River.

Tony and Liza have a just under 50 years experience combined with the Metropolitan Police in London

 You can trust them in your home and with your pets

 Integrity is non-negotiable

 

Advanced Pet Sitting Software & App

Time to Pet

Pet Services Software

Clients love the service we provide. Time To Pet helps them love the experience of booking visits too. Clients can update their info, request services and make payments directly from the Client App or the Client Portal. They also get real-time updates, pictures and visit report cards after each event, for total peace of mind. When only the best is good enough.

Log In Create Account Find Out More

Download the app now

DOWNLOAD APP STORE DOWNLOAD GOOGLE PLAY

Make Contact With Us

Call, email, form entry, chat; whatever you prefer Liza or Tony will be ready to talk with you

TOTAL PEACE OF MIND

We answer all your questions so you have confidence enough to book a schedule

ACTIVATE YOUR TIME TO PET PROFILE

Enter all of your information on our TP software, and submit your schedule

WE FIND YOU A GREAT SITTER

They will make direct contact to organize your free Meet and Greet. Then you're good to go!

NEXT TIME YOU BOOK

You simply go on to your Time to Pet profile and schedule online

Awesome

Referral Reward Program

Critter Caretakers was formed in 2012, and has grown from strength to strength through existing clients rebooking and those clients referring us to their friends, family and work colleagues. We now have a referral scheme in place in which you can earn up to $50 for every new client you send to us.

Ask for more information when you have someone to refer to us.
It’s our way of saying thank you. CLICK HERE to find out more.

Why You Can Trust

Critter Caretakers

As a leader in advancing marketplace trust, we set high ethical standards accredited by the Better Business Bureau (A+ Rated)

1. Build Trust

Establish and maintain a positive track record in the marketplace.

An accredited business or organization agrees to:

  1. Have been operational (actively selling products or services) in any BBB service area for at least the most recent six months, unless the principal(s) previously operated a similar business with an eligible record (one that qualifies for BBB accreditation).
  2. Fulfill all licensing and bonding requirements of applicable jurisdictions; provide all license and bonding information upon application for BBB accreditation; and provide periodic updates upon request of BBB.
  3. Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
  4. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.
  5. In its relationship with BBB: meet all applicable standards within the Accreditation Standards; cooperate with BBB’s activities and efforts to promote voluntary self-regulation within the business’ industry; honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process; and complete the required application and pay all monetary obligations to BBB in a timely manner.
2. Advertise Honestly

Adhere to established standards of advertising and selling.

An accredited business or organization agrees to:

  1. Follow federal, state/provincial and local advertising laws.
  2. Abide by the BBB Code of Advertising. Supply, upon request, substantiation for advertising and selling claims. Correct advertising and selling practices, when recommended by BBB.
  3. Adhere to applicable BBB industry codes of advertising.
  4. Cooperate with BBB self-regulatory programs for the resolution of advertising disputes.
  5. Use the BBB name and logos in accordance with BBB policy.
  6. Avoid misleading customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of logos, trustmarks, pictures, testimonials, or other means.
3. Tell The Truth

Honestly represent products and services, including clear and adequate disclosures of all material terms.

An accredited business or organization agrees to:

  1. Make known all material facts in both written and verbal representations, remembering that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts.
  2. Ensure that any written materials are readily available, clear, accurate and complete.
4. Be Transparent

Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

An accredited business or organization agrees to:

  1. Upon request, provide BBB with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principals; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
  2. Clearly disclose to customers:

    • direct and effective means to contact the business
    • terms of any written contract
    • any guarantees or warranties accompanying a product
    • any restrictions or limitations imposed (e.g. limited supply,maximum number available per customer)
    • the business’ return/refund policy
    • any recurring commitment into which the customer may be entering, including information on how future billing will occur
    • total cost of the transaction, including tax, shipping and handling, and other related charges
  3. If selling products or providing services on Web sites or via other electronic means:

    • provide any required product labeling information
    • disclose the nature and terms of shipping, including any known delays or shortages of stock
    • provide an opportunity to review and confirm the transaction before the sale is completed
    • provide a receipt summarizing the transaction after the purchase
5. Honor Promises

Abide by all written agreements and verbal representations.

An accredited business or organization agrees to:

  1. Fulfill contracts signed and agreements reached.
  2. Honor representations by correcting mistakes as quickly as possible.
6. Be Responsive

Address marketplace disputes quickly, professionally, and in good faith.

An accredited business or organization agrees to:

  1. Promptly respond to all complaints forwarded by BBB by:

    1. Resolving the complaint directly with the complainant and notifying BBB, or
    2. Providing BBB with a response that BBB determines:

      • is professional,
      • addresses all of the issues raised by the complainant,
      • includes appropriate evidence and documents supporting the business’ position, and
      • explains why any relief sought by the complainant cannot or should not be granted.
  2. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business’ willingness to participate in recommended dispute resolution options in determining compliance with these standards.
  3. Comply with any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process.
  4. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
7. Safeguard Privacy

Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

An accredited business or organization agrees to:

  1. Respect Privacy

    Businesses conducting e-commerce agree to disclose on their Web site the following:

    • what information they collect;
    • with whom it is shared;
    • how it can be corrected;
    • how it is secured;
    • how policy changes will be communicated; and
    • how to address concerns over misuse of personal data.
  2. Secure Sensitive Data

    Businesses that collect sensitive data online (credit card, bank account numbers, Social Security number, salary or other personal financial or health information) will ensure that it is transmitted via secure means. Businesses will make best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline.

  3. Honor Customer Preferences

    Businesses agree to respect customer preferences regarding contact by telephone, fax and e-mail, and agree to remedy the underlying cause of any failure to do so.

8. Embody Integrity

Approach all business dealings, marketplace transactions and commitments with integrity.

An accredited business or organization agrees to:

  • Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.
cat and lady

For Your Peace of Mind All Of Our Pet Service Providers Are Subject to the Following:

A Rigorous Recruitment Process

Although we have an ongoing recruitment process, we do not add providers of pet services to our team lightly. They have to be animal lovers, experienced in a professional animal-related job for a number of years, have an amazing can-do attitude and also be genuinely nice, caring people.

Having recruited a number of pet service providers to the team, experience shows that we need to sift at least 75 resumes to find a candidate to be sent a detailed questionnaire, only a few of these make it to the telephone interview. Then only about one in five are selected for a face-to-face final interview. Liza and Tony then decide if that candidate has all the values, traits and behaviors that we insist will run throughout our team.

Be wary of businesses who do not have such a long process for recruiting providers of pet services. Our standards are high as we know you want to trust us to put trustworthy pet services providers in to your home to look after your pets whilst you are away. We take that responsibility very seriously and we are proud that we have an exceptional team of sitters who carry our award winning reputation on their shoulders in every home they go in to, and every pet they care for.

“When Only the Best is Good Enough”

A THOROUGH CRIMINAL BACKGROUND CHECK

We carry out a National Criminal Background Check and Sex Offender Check showing felonies, misdemeanors, sex offenses and more at the state and county level. We also obtain results from OFAC, OIG, and terrorist watch-lists.

We use SentryLink to process these checks who, since 2001, have been leaders in provided background checks and employment screening for companies and consumers around the country.

Must Hold a Current Comprehensive Insurance Policy

Includes commercial general liability coverage:

  • $1,000,000 per occurrence, up to $2,000,000 annually for bodily injury, property damage, personal injury, advertising injury, products, and completed operations
  • $100,000 annually for damage to premises rented to you
  • $15,000 per occurrence, up to $30,000 annually for pets lost, stolen, injured, or killed in your care
  • $1,000 per occurrence, up to $5,000 annually for vet expenses regardless of negligence
  • $2,000 annually for lost keys and re-keying of customers homes 
  • $5,000 annually for medical expenses

Critter Caretakers use Pet Sitters Associates who offer membership benefits that include pet business insurance administered by RPS Eau Claire and underwritten by an AM Best rated: A (Excellent) Insurance Company.

Always make sure the providers of your pet services don’t just claim they have insurance in place; always check it is up to date and covers the pet services provider who actually provides the pet services in your home (ie it doesn’t just cover the owner). Many businesses claim to have insurance, but in fact they do not or it is out of date, and you will not be covered for any of the above should an incident occur.

Of course, when using young people and hobbyists to save a few dollars, they will not be covered as only professional businesses pay for this coverage to give their clients peace of mind.

Must hold Insurance covering the theft, breakage & mysterious disappearance of your personal property (commonly referred to as Bonding)

Of course, ideally the providers of pet services always perform ethically and with non-negotiable integrity. However, there may be one who breaks company trust, acts unethically and steals from one of our clients.

Each provider of pet services pays for their own Employee Theft Bond as a condition of their contract with us. Should we put a provider of pet services in your home and they go on to steal from you, Critter Caretakers can claim against this bond to instantly replace the item(s).

Prospects and clients feel more comfortable using our pet services as this bond legally guarantees to protect their money and property for every provider of pet services they use, every time.

Critter Caretakers use Pet Sitters Associates who offer membership benefits that include pet business insurance administered by RPS Eau Claire and underwritten by an AM Best rated: A (Excellent) Insurance Company.

This coverage provides $10,000 per occurrence or $25,000 of insurance coverage annually for the theft, breakage, and mysterious disappearance of the personal property of the pet owner while under the care of the owners and the independent contractors. This does not include the loss of the pet itself as that is already covered in the General Liability Insurance. This additional coverage covers for loss, damage, or theft of the owner’s personal property.

Always make sure the providers of your pet services don’t just claim they have bonding in place; always check it is up to date and covers the pet services provider who actually provides the pet services in your home (ie it doesn’t just cover the owner). Many businesses claim to have bonding, but in fact they do not or it is out of date, and you will not be covered for any of the above should an incident occur.

Of course, using young people and hobbyists, they will never be covered as only professional business pay for this coverage to give their clients peace of mind.

Call us today at 480.553.0105 to find out why we are the leading pet services provider in AZ