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The Truth

About Us

About Us: Critter Caretakers Pet Services are a high-end service provider of a range of pet-related services. You will not find a similar business who offers the same level of client care, respect for your home or love for your pets.

Our prices are competitive with our nearest competitors, but that’s where the comparisons end. For example, before you book with another service provider, ask about their hidden fees. Do they charge for a short-notice request? Do they charge if you have to cancel your business trip or vacation through no fault of your own or due to a family emergency. We don’t – we love our clients, why would we keep their money if they do not take the service from us. In our opinion that’s not fair, what do you think?

We have no late fees, we have no last minute booking fees, we have no cancelation fees. You can come home early from your vacation and not have to pay us for services booked but not yet provided.

We believe this is how to treat a client – with integrity and respect.
But this is just one example of how we truly value our clients;

not just words on a website, but in how we actually treat you.

Another example – our office hours… We don’t have any. Our cell is on 24 hours a day, 7 days a week, every day of the year. This is for our existing clients, our sitters and our prospects who may have a question for us. Make sure you check what hours other service provider answer their phone – Mon-Fri 9-5 probably. Is that good enough for you where your home and pets are concerned? We don’t think so.

So with similar prices but much higher levels of client care, why would you chose anyone else? We are a multi award-winning business as voted for by your friends, family and neighbors. Your community has spoken. Year after year.

Our tagline is “When only the best is good enough”. That is what we strive for every day for every client we serve, every house we are invited in to, and for every pet we love as if our own.

We promise to give you complete peace of mind. Isn’t that what you’re looking for?

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Best Of Mesa 2014 Pet Services
Best Of Mesa 2015 Pet Services
Best Of Mesa 2016 Pet Services
Best of Mesa 2017 Pet Services
Best Of Mesa 2018 Pet Services
Best Of Mesa 2019 Pet Services
Best Of Mesa 2019 Home Services
Best Of Mesa 2020 Pet Services
Best Of Mesa 2020 Home Services
5.0
Based on 26 reviews
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5.0
Based on 2 reviews
See all reviewsWrite a review
I was pleased with the services I received from Dawn of Critter Caretakers. The proof is in the pudding: 1) My kitty-cat was totally relaxed and content when I got home from my two-week vacation, 2) I am calling her again to take care of my cat while I'm out of town. I liked how Dawn left daily dairies of her interactions and observations of my cat. Yes, I would recommend Critter Caretakers to anyone without hesitation.
Tracey Taylor
Tracey Taylor
13:12 17 Oct 13
We had very good experiences with this company. Dawn is timely and thorough in her responses. Kathy was the main person who took care of our dog and did a great job! We knew she was very well taken care of while we were gone. Thank you!
J C
J C
23:15 02 Jul 18
Dawn & Nikki are fantastic. My wife and i spent a week in Jamaica in March and they took care of our 2 dogs the entire time. They both went above and beyond by checking the mail & wrote a detailed diary everyday we were gone. Dont waste your time calling anyone else!
Rick Olson
Rick Olson
17:01 17 Jul 17
This was our first time using Dawn with Critter Caretakers and boy were we impressed! We have 4 cats & 3 dogs plus a stray that we feed, she took such good care of all of them. From the first meeting I could see she was very professional and really loved her job. She sent us text & pictures daily plus left a nicely detailed diary of their daily antics too! I really feel lucky to have found Dawn as I have used a few other companies in the past and none can stand up to her expertise! It's such a good feeling to be able to go on a vacation knowing I don't have to worry about our fur kids. I will be using her for all our travels in the future. Thanks Dawn you are #1 in my book!
Linda Mayer
Linda Mayer
13:33 02 Aug 13
Our pet sitter Ashley did an outstanding job! The daily updates and photos she sent let us know that our three pups were being well taken care of. I would definitely recommend Dawn's to anyone looking for trustworthy, responsible and kind people to look after their pets and homes while they are gone.
Julie Gunderson
Julie Gunderson
20:47 18 Jan 16
We have been using Dawn and Melissa for almost a year now and have always found them to be excellent at looking after our pack. We use them for regular weekly sitting and as well for in-home stays when we travel. We know we can trust that they are in great hands and I know our pack loves them too! Cant say enough good things!
Paul Tolaini
Paul Tolaini
22:57 12 Nov 13
I've been using Dawn at Critter Caretakers for about a year. She is very professional and very caring. She came to my house to meet my labs and they both really liked her. She wrote down notes I gave her and didn't need to go over any details with her again. She is always in communication with me whether it's email or her sending me a text when she is visiting with the dogs. She doesn't even mind having to towel off the dogs when they go in the pool during her visits! She is also very cautious and makes sure doors are locked and things are left in the same manner and always has en eye out for her clients. Her detailed notes after visits are very helpful and you can tell how much fun she has with the animals and how much she cares about them. I've had her over for daily visits as well as stay overnight. I would highly recommend Dawn to anyone looking for quality service!
Kelly Webb
Kelly Webb
16:44 13 Sep 13
I would highly recommend Critter Caretakers! Tony was just great! He not only took care of Gracie, but he played & snuggled with her. We got daily updates & pictures. Would definitely use their service again.👍🏻
Linda Taormina
Linda Taormina
19:42 06 Dec 19
I can't say enough about these guys!! They are the BEST!!! We had them check on our cat while we were away for the summer. They came in daily and and took the time making sure our cat had plenty of attention and love. They truly love their job and it shows. I'm so happy that I found them and will be using them again and again.
George england
George england
04:19 17 Nov 19
kevin ferrera
kevin ferrera
18:15 01 Sep 17
I highly recommend Critter Caretakers!! One year after a horrible experience with another local pet sitter, I finally worked up the courage to call Critter Caretakers regarding my possible need for pet sitting services. I immediately felt comforted by Liza, who made it very clear to me that she is genuinely an animal lover. This is not just a means of income for her. In the end, she and Tony have restored my faith in pet sitters.After a few meet and greets with Liza and Tony (not just one, because I was not yet over the last experience) we scheduled them to care for our 2 pups for a week. When we left for vacation, I was okay on the outside, but on the inside, I was a mess for at least the first couple of days. Well, I got over that!!! The amount of care and attention that our pups (and our home) received was wonderful! Tony and Liza sent us updates and photos numerous times each day, and were always quick to respond when we reached out to them. They carried out the visit schedule that we agreed to in advance and never skimped on the amount of time they spent with our pups. Please do not trust your pets with just anyone. Trust your pets with Critter Caretakers.
Stacey Cosgrove
Stacey Cosgrove
20:19 08 Jan 20
Chris Hallgren
Chris Hallgren
17:01 05 Aug 13
Wonderful company, wonderful staff! I always recommend them!
Sabrina Harwell
Sabrina Harwell
21:16 01 Mar 16
I can't begin to express how happy I am with Critter Caretakers! Dawn and Christine took the time to come over and meet my cats and thoroughly explain their policies before I left on vacation. My cats can be very finicky about strangers, especially my Maine Coon. I've had cat sitters who said they never saw him the entire time they came in and only knew he was eating because his food always disappeared. But he and my other cat came right out to meet Dawn and Christine and made friends with them from the start. I was gone 11days and Christine and Dawn took turns sending me daily emails with pictures of my kitties. Such contact is tremendously reassuring when you are away from the pets you love. In addition to simply feeding and cleaning litter boxes, they took time to play with my kitties and also left detailed daily notes summarizing each of their visits. I think Clio (my tabby) has spent the morning today looking for Dawn and wondering why she hasn't come to play. (Apparently my "play" attempts don't measure up. LOL!)Thank you, Critter Caretakers! You are my "go to" pet sitters from here on out.
Joyce DiPastena
Joyce DiPastena
19:57 03 Aug 13
Critter Caretakers is a great company and Tony and Liza are the best. It makes going on vacation or traveling for any reason much more enjoyable knowing that your pets are safe and well cared for. Tony and Liza did a fantastic job at our house with our two weird cats and I love that we get a daily report with photos and everything. We will be using them every time we travel!
Brian Pace
Brian Pace
16:04 19 Dec 19
We recently had the opportunity to contract with Critter Caretakers Pet Sitting to watch our sweet kitty for an extended period of time. During my first conversation with Dawn, I knew that this business was different from all of the others others and truly professional and caring. We were gone for about 3 weeks and needed to know that our sweet pet and home would be in good hands. We had two wonderful sitters who alternated in our pet's care. They were professional, caring, kind and loving toward our girl. They kept in touch with us daily and when a concern came up, got our permission and took our girl to the vet to get her treatment. We talked with our kitty one evening which was fun for us and for her and very reassuring! It was so good to hear her meows of happiness. We would not hesitate to recommend this service to anyone needing reliable and loving pet and home care. We had no worries about our home and full trust in their watchful eyes over our kitty and our home. We were able to enjoy our trip knowing that caring professionals were taking care of the home front. We also had detailed notes of each visit and daily text photos and messages which were so helpful and reassuring. They brought in our mail, took care of our trash and recycling, and ensured that our lights were turned on and off. Feel free to call Dawn for our number if you have any questions or would like our personal recommendation for your pet. We were brand new to this area and so grateful to have found Critter Caretakers Pet Sitting. We believe that they are the best!
Janet Faubion
Janet Faubion
17:47 16 Nov 15
We have used Critter Caretakers since we moved to Arizona and can not be happier. Dawn is trustworthy, reliable, friendly and loves animals. We always know our pets will be taken looked after with the utmost care and love. We highly recommend her for anyone who wants the best for their pets.
Judith Bowman
Judith Bowman
14:52 07 Aug 13
I adore Critter Caretakers Pet Sitting! As a nurse who works 13 hour days, I had difficulty making sure that my pets were secure and happy while I was out of the house. Yvonne my daily pet sitter was amazing! I was a client for over 2 years with them, and they took great care of my fur babies. I always received a text telling me how the dogs' days went, and who wanted the most attention that day. My dogs ranged from senior citizen dogs on hospice to a young Pitt Bull. Always gracious and kind, the crew for Critter Caretakers truly cared for my animals like they were family. They kept my home secure and even when the animals had accidents they cleaned up the problem and made sure the dogs were happy and clean when they left. I would not hesitate to use them for all and any pet sitting needs!
Angela Smith
Angela Smith
00:25 26 May 18
Dawn, Melissa and Nicole have been wonderful to deal with and have taken such good care of my two cats! I love the way they text me everyday with a photo of my cats to let me know how they are doing. They also write notes for each day describing exactly what they did on their daily visits! I would HIGHLY recommend them to anyone who wants their fur kids taken good care of while they are gone!
Kim Cox
Kim Cox
05:12 21 Oct 15
I can't say enough on how happy I am with Critter Caretakers and the love they gave my beloved cat Ellie while we were away. I received daily updates, photos and even a video here and there. I felt very comfortable with staff and loved how quickly they returned my initial emails researching their care programs. We will use them again and again and again. Thank you!!!
Tina Rotier
Tina Rotier
21:43 05 Jul 18
Me encantas los animales.
Hadassa Obando
Hadassa Obando
15:00 16 Nov 19
My husband and I have always left our pets with family members because we don't trust just anyone to the care of our pets. When my mother passed away, all of our family members including ourselves had to travel out of state. We chose to use Dawn and we could not have been happier. She sent text messages and adorable pictures of our pets to let us know that they were o.k. Upon our return home we found 4 (yes I said 4) schnauzers that were happy, with no stress, and no destruction to our house. I would highly recommend Critter Caretakers Pet Sitting for your pet sitting needs. You can travel feeling relieved that your pets are in good hands. Thanks Dawn.
Melissa Linner
Melissa Linner
02:35 02 Aug 13
I have used Critter Caretakers twice since moving to the area last March and just requested Melissa our caretaker again for next week. Melissa is fantastic and Dawn is always very friendly and helpful. Our cats love Melissa and I know they are in good hands from all the pictures and messages she sends every day! Such a relief to know that they are in their own home with a caring person and someone to watch over them and our home! Thank you so much Melissa and Critter Caretakers!
Suzanne Charles
Suzanne Charles
03:57 10 Jun 16
Randi took excellent care of our kitties. We received texts with pictures and updates every day. Our babies got everything they needed and lots of love. We will definitely be using Critter Caretakers again!
Laura Sedberry
Laura Sedberry
03:22 13 Jan 17
Absolutely the best pt sitting service.. Nicole and Dale are great and our kitty babies love them. Going away is stressful when you have pets that you love...but knowing they are in great hands and with people who care and are animal lovers takes that stress away. You get daily pictures and updates which is really nice.. From Vanessa and I... Thank you Critter Caretakers and thank you Nicole and Dale who have taken care of our fur babies. You are the BEST
Gerard Zimmermann
Gerard Zimmermann
11:59 09 Mar 19
I have used Critter Caretakers Pet Sitting services several times to look after my pug, cat, and two pet rats while I have been away. I have been absolutely amazed at the outstanding care that all of my pets have received every time. Dawn, the owner, and Melissa, our pet caretaker, are both very friendly, professional, and have a love for animals that is evident in their superior service. It is wonderful to travel and to know that all of my animals are staying in the comfort of their home, and being taken care of by a team that is compassionate about animals. Each time I'm away, I get text messages and photos of my animals to let me know how they are doing, which is a great treat. Also, Melissa writes detailed notes about each visit, which are left for me when I return home, so I am informed about what happened while I was away. If you need professional, high quality, compassionate, worry-free pet sitting services, I highly recommend CCPS!
Stephanie Carver
Stephanie Carver
00:15 28 Jan 14
paco Ruiz
paco Ruiz
08:26 10 Dec 17
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